Accident Towing Toronto: What to Do After a Car Accident in Downtown, Midtown, Old Toronto, and Etobicoke

Car accidents can be stressful and overwhelming, especially in a busy city like Toronto. Whether you’re driving through the bustling streets of Downtown, navigating the lively neighbourhoods of Midtown, exploring historic Old Toronto, or commuting in Etobicoke, accidents can happen when you least expect them.
Knowing what steps to take immediately after a crash can make all the difference. This guide will walk you through exactly what to do after an accident, how accident towing in Toronto works, and why our Emergency Roadside Service by South Toronto is the best choice for quick and reliable help.
Table of Contents
What to Do After a Car Accident
Car accidents are never planned, but being prepared can help you manage the situation calmly and effectively. Here’s what you should do:
1. Ensure Safety First
Your safety and the safety of others should be your top priority. If possible, move your vehicle to a safe location, such as the side of the road, to avoid blocking traffic or risking another collision. Turn on your hazard lights to alert other drivers.
If anyone is hurt, call 911 immediately for medical assistance. Even if injuries seem minor, it’s always better to get checked by a medical professional.
2. Contact Emergency Services
In Toronto, you are required to call the police if:
- Someone is injured.
- There is significant property damage (over $2,000).
- You suspect any driver is under the influence of drugs or alcohol.
If the police don’t come to the scene, you must report the accident at the nearest Collision Reporting Centre within 24 hours.
3. Document the Accident Scene
Collecting accurate information is crucial for insurance claims. Here’s how to do it effectively:
- Take Photos and Videos: Capture clear images of the accident scene, vehicle damage, license plates, and road conditions.
- Exchange Information: Share and collect contact and insurance details with all drivers involved.
- Note the Details: Write down the date, time, location, and a brief description of what happened.
- Talk to Witnesses: If there are any witnesses, ask for their contact details and statements.
4. Notify Your Insurance Company
After leaving the scene, inform your insurance company about the accident as soon as possible. Most insurers require you to report it within 24 hours. Provide them with all the collected information, including the police report, photos, and witness statements.
Accident Towing in Toronto: How It Works
When an accident happens, arranging for a tow truck is often necessary, especially if your vehicle is not drivable. Here’s how accident towing in Toronto typically works:
- Call for a Tow Truck: If you need accident towing, contact a trusted service like Emergency Roadside Service by South Toronto.
- Wait for Help to Arrive: Our professional tow truck drivers arrive promptly and assess the situation with care.
- Direct Billing to Insurance: We handle the billing directly with your insurance company to make the process hassle-free for you.
Understanding Insurance Coverage for Towing
Navigating insurance coverage for accident towing can be tricky. Here’s a quick breakdown:
- If You Have Full Coverage (Collision Coverage): Towing is typically covered if you are at fault, but you may need to pay a deductible.
- If You’re Not at Fault: Even without collision coverage, your insurance will cover the towing cost.
If Both Drivers Have No Collision Coverage: The not-at-fault driver is still covered, while the at-fault driver must pay out of pocket.

Your Right to Choose the Repair Shop
One of the biggest misconceptions’ drivers have after an accident is that they must take their vehicle to a repair shop recommended by their insurance company. However, this is not true.
By law, you have the right to choose your own repair facility—you are not required to go to the shop your insurance suggests. Insurance companies may try to steer you toward their “preferred” shops, but this is only for their benefit, not yours.
So, why do insurance companies push their preferred repair shops? The answer is simple: to save themselves money.
- When an insurer labels a shop as “preferred,” it only means they get a discount at the end of the repair process—it does not guarantee better service or higher-quality repairs.
- Insurance companies avoid paying storage fees when a car is at one of their preferred shops, reducing their overall costs.
- Choosing your own repair shop gives you full control over the quality of work, the parts used, and the service you receive.
If an insurance adjuster pressures you to use their preferred shop, simply remind them that you have the right to make your own decision.
Common Mistakes to Avoid During Accident Towing
To protect yourself after an accident, avoid these common mistakes:
- Letting a random tow truck take your car: Always use a trusted towing service with clear pricing and experience handling accident situations.
- Agreeing to a repair shop without research: Don’t assume the insurance company’s suggested shop is the best option. Do your own research before making a decision.
- Not asking about towing costs and fees upfront: Some towing companies charge hidden fees. Clarify all costs before allowing your vehicle to be towed.
Why Choose Us for Accident Towing in Toronto?
At Emergency Roadside Service by South Toronto, we provide:
Fast Response Times – We know accidents can happen anytime, so we get to you quickly.
Professional & Licensed Drivers – Our tow truck operators are trained to handle accident scenes safely.
Hassle-Free Insurance Coordination – We work directly with your insurance company for billing.
24/7 Service – No matter when you need us, we’re available to help.
Towing Anywhere in Toronto – We serve Downtown, Midtown, Old Toronto, and Etobicoke.
Conclusion
Car accidents are stressful, but knowing the right steps can help you handle the situation with confidence. From ensuring safety to documenting the scene, notifying your insurance, and choosing a reliable accident towing service, each step is important.
Remember, you have the right to choose your repair shop—insurance companies only recommend certain shops to save themselves money.
If you ever need Accident Towing in Toronto, call (647) 568-9291. We’re here to help you get back on the road quickly and safely.
Save our number now so you’re prepared whenever you need us!